FREQUENTLY ASKED QUESTIONS

If you have purchased Mobitrons Cargolog software, we can offer you training on the phone, webinar or at the site.

At the moment the Mobitron App works only with Andriod phones, but we are working on getting it available on other platforms.

Please contact Mobitron customer service for assistance

Please contact Mobitron customer service for assistance.

You can Click here or do it manually by:

1. Log in to our website www.mobitron.com,

2. Go to the “My Pages” at the top right of the home page,

3. Choose the “Downloads” section from the left side and install the software,

• To activate the program, you need to request a license key; please contact Mobitron customer support.

1. Log in to our website www.mobitron.com,

2. Go to the “My Pages” at the top right of the home page,

3. Choose the “Downloads” section from the left side and install the software,

You need Mobitron’s Cargolog software to view the file.

By the program, you can analyze the data in details and export all data to Excel.

IK ratings help to classify products by its resistance to impacts according to EN62262.

Mobitrons IP-protection box is classed according to IK09, the second highest class.

All loggers from Mobitron are delivered with a calibration certificate.

Read more about Calibration here.

We recommend recalibrating the unit every second year.

* Mobitron is producing according to IPC 3.

IPC STANDARDS Accepted worldwide as the key manufacturing standards for the printed board and electronics manufacturing industries. IPC standards are associated with nearly every stage of the electronic product development cycle. From design and purchasing to assembly and packaging, IPC standards help ensure superior quality, reliability, and consistency in the electronics assemblies that go into an electronic product.

Yes, it is possible to connect external sensors. Please contact customer service for more information.

To get the most accurate data from your transport and goods, the logger should be attached to the product not on the packing and if possible in the center of the product.

A unit equipt with Bluetooth can be connected to any PC with Bluetooth or the Mobitron App for Android phones without using any extra cable or connections.

We are constantly looking for distributors in other countries. Please contact us If you are interested.

Find our distributor in your area.

For a period you can rent Mobitron equipment, please contact our sales office for more information about your requirements.

You need to connect the logger to a computer or, if you have Bluetooth, to the Mobitron App.

If you do not have the Bluetooth version, you also need the IR-reader connected to the logger and PC.

You can program the logger to start on a certain day and time or when you click on the bottom.

You can set an 8-digit code to prevent unauthorized persons from connecting to your logger. But please remember the code, if it is lost the password cannot be reset by any user.

At Mobitron, we are always looking for new challenges and projects. We can customize our systems according to your needs and requirements. Please contact customer service for more information.

 Measurement results are sent in time intervals or in real-time at exceeded alarm levels. With the cloud service, Cargolog® Online, you can gain access to the data wherever you are in the world.