To reduce the coronavirus spread and protect our customers and employees’ health, we have made some business changes. We understand that this can mean uncertainty and many questions for you as a customer. We want you to know that we do our best to make the impact for you as small as possible and get the information, help and care you need.
To provide security and safety in your contact with us, we carefully follow the Public Health Agency’s directives to minimize the spread of infection. Our customer center is there for you who have questions or need support. Here you will also find current information and guidance.
This is how our production is affected
We keep our deliveries going. We adapt our production to the market’s demand and material supply. At the same time, we are in a situation that is changing very rapidly. We, as a company, need to be prepared to make new decisions at short notice.
Transports are beyond our control
As a company, we can not influence if transports take longer time than usual. There may be delays beyond our control of delivery. Therefore, we ask our customer to place your orders well in advance to reduce these risks.
How does it affect you as a customer?
We take the situation seriously and our customers’ safety is of the highest importance and we work hard to keep our deliveries going. We have reduced our travel to a minimum and instead offer our customers training and support remotely with Microsoft Teams. You are welcome to book your training and support directly with us.
Do you want to get in touch with us?
If you have questions for us, you can most easily reach us via email to firstname.lastname@example.org or phone +46 36 512 25.
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